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FAQs on Internet Fraud

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5 Identity Theft Protection Tips to Keep Your Data Safe While Traveling

General Tips to Help Protect Yourself

Remember to monitor your credit reports to help determine any unauthorized creditors. You are entitled to one free credit report annually from each major credit bureau, visit for more information.

There is an option through the credit bureaus to lock, sometimes referred to as a freeze, your credit report. This should prevent loans being taken out in your name, without your direct involvement. Please keep in mind there could be a fee to unlock your report. Please check with the credit bureaus for more information.

There is also an option to add a fraud alert through the credit bureaus. These are generally good for 90 days. Please check with the credit bureaus to ensure there is no cost to add the alert, or remove it.

Be extra cautious with all emails. It could appear to be a valid email, from a valid source. If there is any doubt, protect yourself and throw it out!

If you haven’t already, setup a code word on your PrimeSource CU membership, please contact us to do so, as we are always taking extra verification measures to protect you. And consider making that call to any other financial institutions you may have a relationship with.

As a member of PrimeSource Credit Union, if you suspect you may be a victim of a fraudulent or suspicious occurrence or activity, please contact us right away at (509) 838-6157 or toll-free at (800) 660-0444.

Helpful Hints for Safe Passwords

Make each new password completely unique; do not use a previous password.

Passwords should not be similar to your account number.

Do not create a password using personal information that is not secret, such as a child’s name, birthdate or pet’s name.

Passwords should not read the same backward and forward. For example, don’t use “123321” or “MADAM” because it reads the same backward and forward.